Yes. It took a very long time to complete the updates to Windows. Apparently the updates include “oh so much more” than I will ever need. )
At long last, they were complete and all seems to be working fine now. I did have to go in and reset Kaspersky so that it would continue to run as the firewall from boot up to complete shut down.
Other than that, I haven’t come across any other gremlins. I will keep you posted.
Are you able to logon to Windows?
Kevin,
I went with the first option. Reboot was slow but it worked. After everything was up and running, a message from Windows came in to let me know that “Updates had failed to complete installation”.
I am bookmarking your site and saving your email address for future reference.
Thank you,
Jennifer
For others seeking information for their use:
I am running Windows 10 on an ENVY I bought one year ago. I am the Admin and there are 3 other user accounts set up on this machine.
win 7… much TY 1st method worked
Would you mind if i remotely connect to your computer and troubleshoot the issue directly? (only if you feel safe).
You can disable updates, and until they are disabled and MS releases a fix, you can use a solid antivirus such as avast.
I had this windows update issue a couple of weeks ago and your registry resolved it. Now it is back. I went back through and checked everything and the registry has all the settings that are shown here now. This is really aggravating. There seems to be some bugs that Microsoft needs to resolve. My system also won’t let me create a restore point which I have used on another computer to correct this same issue. They want to FORCE updates on us but they don’t seem to have everything right when they do
Thanks a lot. For me especially the last hint worked out. I created everything in the regestry as foreseen but I still had the same problem. After disabling the services in the task manager and reboot, the client policy manager status changed to running. Until now it stays running.
I did the second method and it worked! Microsoft one drive is still disabled. I don’t use it anyway. Thank you.
I would suggest that you submit this as a new question on eQuestions. Troubleshooting, all of these issues in comments is not suitable.
oh dear. I’ve been having problems, initially with windows updates, since soon after I bought my Asus Zen notebook in July. It had Win8 when I bought it and the free upgrade would’t install successfully. And other updates were downloading and installing multiple times, some failing. Seems like it was often Asus updates that failed. Finally took it to a place that downloaded Win10 from somewhere else. It was sometime after that that I started having symptoms described in you post.
So what I’m saying is, I’m not sure when I would restore to.
Do a system restore to the time when it was working.
Hi. I’ve been struggling with this problem for awhile. About a week ago I found your post. I tried Solution 1 and found that I was missing the GPSvcGroup. Followed your instrux and problem was solved. Everything seemed to be working properly again. Then yesterday all my issues came back! Including the “failed to connect to windows service…” pop-up. So I came back to your instrux and checked to see if the GPSvcGroup I had created was still there. It was. So I did Solution 2: Clean Boot. and that seems to have gotten everything working properly again.
I went back into the registry editor to look more closely at what I had done initially and did notice that in SvcHost, the new value I created was named GPSvc, not GPSvcGroup. And the data field was blank. I wondered if I had missed that step of changing the value data to GPSvc. So I did that just now. Hope that wasn’t a mistake.
Any idea why the fix didn’t stick? There doesn’t seem to have been any Windows Updates. One of the things that happens when I’m experiencing the problems is that the Win.Update page is blank and frozen, so I’m not sure what’s going on there. Now that things are working again, I checked the history and only see the last successful update on the 18th, which I believe happened right after the initial fix. And the computer was fine for several days after that.
Thanks a lot for your help on this.
Ok I’m afraid it doesn’t work for me, I have a brand new HP EliteOne 800 with 23" touchscreen.
I managed to locate gpsvc and when opened every line of code was identical to the instructions published here.
I then went through the procedure to create the 2 DWORD.
After reboot I found that within 45 minutes or so Chrome gets erratic and if I close it down it won’t reopen for several minutes, I also notice that if I click Allsettings>Update & Security the update page only displays the headings on the left Windows Update, Windows Defender, Backup etc but the Windows Update part to the right is completely blank.
If I switch the Computer off it gets to the black screen in the normal time then takes several minutes to shut down completely.
When I switch it back on the Group Policy Client message appears and chrome takes several minutes to load and the Update & Security issue exists.
All subsequent shut downs seem to result in the Group Policy Client message but a reboot which also takes several minutes to conduct seems to reset the problem for another 30 or 40 minutes when it happens again.
I conducted part 2 of your fix but it also had little affect.
I have very carefully gone back through both procedures to make sure I didn’t make any mistakes but it is exactly as it should be.
Incidentally no Windows updates occurred during the procedure or so far subsequently.
Incidentally Firefox and IE continue to work fine when Chrome becomes unresponsive, I did also try updating Chrome to 64bit from 32.
Many Thanks, Mike
Welcome 
So… Yesterday I tried both and well… Today I didn’t get that message. Just hope it will never happen again in the near future. If it does, then I’ll come back to this site and follow the steps again. Thanks for writing this article.
I tried both solution. Just hope the message doesn’t come up again. 'Cause that message pops up for me for the last 3 days. If it does, is there a way to not have that message pop up ever again?
Thank you!
Hello, am writing to say a HUGE thank you for your easy to understand, exceptionally clear and super-successful article! I’ve had this problem for a while, but have been dubious of following many of the posts (too techno). Your style of writing and explanation is really great. Solved my problem easily (even with my 4 yr old climbing all over the laptop!) Thank you, thank you, may you keep on posting
Thank you! Issues occurred after a Windows 10 update.Solution 1 worked like a charm.