Fix: No Device Connected (Wacom)

Originally published at: Fix: No Device Connected (Wacom)

The error “No Device Connected” occurs when your computer fails to recognize and detect your Wacom tablet. This issue is very common among Wacom users when they try to connect their tablet to their computer. The issue is readily solved by reinstalling drivers, rolling back drivers or restarting the Wacom services. There are also some…

Check your device manager and send me a screenshot, please. Also, Once you find your device in the device manager right-click on it and go to its properties. Once the properties window is opened head over to “Details” Under Property Section click on the drop-down menu and select “Hardware IDs” after that Copy the first ID you are getting. Now either reply to me back with that ID or search for a driver on the web.

Yes, that is related to the problem you are having. Was it working before you Installed Windows 11?

That’s unfortunate, have you tried running your Wacom on any other device? Also, let me know if it was working before and starting showing you this error out of nowhere or if you are using it for the first time.

That means your computer doesn’t have drivers installed for Wacom, Head over to this website:-

Once you are on the website, click the “Download” button under the Windows section. After downloading install the drivers also make sure that your device is connected to the computer. Now restart your computer and check to see if the issue still persists. Let me know how it goes.

In my case, I have a Wacom Cintiq 16 pro. and when I open de Device Manager form Windows, there is a “uknown device” I install the Wacom Driver in Human Interface Device and appears an Error 10.

I try to change the USB cable and I bought the Wacom Link and doesn’t work.

same also but for me, I didn’t restart it I just click start option, if the restart option is transparent you could try what I did.

You should switch to Windows 10 regardless. I think you are correct what you have said so far and explained to me is clearly a sign that the Wacom driver isn’t compatible with your Windows 7.

Problem: Wacom CTL-4100 not detected on my Windows 7.
Behaviour: Detected (means tablet plugged in) when not installed yet, but turned ‘not detected’ when driver installed.

My PC already have the latest driver installed. I have tried to fix this error by following many videos/websites, but still didn’t work. Device Manager > Human Interface Devices shows ‘Wacom Tablet’ with yellow warning sign. But when I tried installed the same tablet on other PC with Windows 10, it worked well.

Does this mean Windows 7 doesn’t support my Wacom 4100 at all? Should I switched to 10…

So for my situation, the first two “solutions” are completely redundant and I think they’re geared more towards people whose devices ARE recognized by their computer but just aren’t working properly. My computer doesn’t recognize that the device is connected in the first place so it’s impossible for it to show up under Services or in my Device Manager. In my case, the device works perfectly on my laptop, the light on the device is blinking, indicating an electronic connection, and the proper drivers are installed, but the computer doesn’t “see” it.

and if you’re not in windows?

fixed! thank you

heyy, i know its been a few months but im having the exact same problem here. hopefully you’ve found a solution that worked for you by now, so you could help me get through this too? ;(

Thank you! The first solution solved it for me, but the name of the task was Wacom Professional Service instead.

It is possible that Windows automatically updated the driver. I suggest you download and install the driver from the product page again. Here:

This is exactly my issue and exactly what I’ve done multiple times. No dice.

The Wacom One which is new but was in storage for years is DOA: the mini-USB port is broken. I have tried it with four USB mini connectors one of which I took directly from a different functioning device: only one worked and for a couple of minutes before always failing. It appears Wacom has quality issues with their usb ports.