Fix: operating system is not presently configured to run this application

Windows Troubleshooting
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Originally published at: Fix: operating system is not presently configured to run this application

 I encountered this error while trying to create a new profile for Outlook 2013. When I tried to access Mail from the control panel, it gave me the error, ‘The operating system is not presently configured to run this application.’ This issue occurred for a user who recently upgraded to Windows 10 from Windows 7.…

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Thank you very much, solved my problem. Excel was not working.

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That was helpful. Thank you

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Hi I can’t install any microsoft office on my windows 10, because of it’s os that is not presently configured. what should I do? Thanks

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Hi I have Window 7 Professional version and salesforce for outlook version 3.0 ready. How can I fix this issue from 32 bit outlook version application. Thanks.

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I have Windows 10 and an old version 2003 of outlook. This was enough help and direction to assist me in fixing mine. Thanks!

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yes, it helps me… thank you and more power. :slight_smile:

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Microsoft recommends using 32-bit office on both x86 and x64 systems unless you have a very specific reason to require 64-bit Office.

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Hi i am nijith khan here, i am facing an issue regarding microsoft office where in it displays an error message when ever i try to open an downloaded .pxp file.
Stating that the ‘operating system presently is not configured to run the application’.

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I clicked the change but nothing came up

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Hold the Windows Key and Press R. Type outlook.exe and click OK and tell me what happens?

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Nice Fix thanks a lot sir

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Worked like a charm. I had Outlook working for my “outlook” and my old “hotmail” accounts that I still use. But I also have a gmail student account through my university. I use Google Apps Sync because instead of messing with settings, it sets it up for you, calander and all. While trying to install Google Apps Sync I was getting this same error message. I just did a fresh install of Windows 10 Enterprise and I’ve never seen this issue before. I’m constantly breaking my computers while trying new things and need a fresh install a few times a year. First time I’ve seen this issue before.
This solution worked for me. I didn’t have my hopes up because Microsoft troubleshooting tools rarely fix anything. I did have to reactivate, but that’s nothing. I uninstalled and reinstalled Office twice and still had this issue. I was about to clean my hard drive and reinstall Windows again after working all night to get it how I wanted (customized, all my software, settings etc…). I always save Office for last because it takes the longest.
You’re a life saver!! Thank god I found this!! Thank you!!

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Troubleshooting is needed, i do not have a clear answer until i diagnose. Please submit a new question on eQuestions.net/ask.

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I encountered the same error message, on Windows 10 using Outlook 2016 (as part of Office 365 suite). I use a separate application called “Outlook Export Wizard” to export my emails as MHTML files for archival purposes. I am concurrently in conversation with support for the OEW program, and they’ve told me it’s not their software that’s causing the error.

I performed the “repair online” option, and I still get the same error–the issue still exists.

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Reinstalling didn´t work for me in .docx Office 2013 files for Windows 11.
The only thing that worked was clicking on “Reset all default apps” at the bottom at the Apps/Default apps option in the Windows settings

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Thank you,
this fix worked for me, on Office 2019 x64, but over the year from time to time it comes back. Pretty weird.

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Thanks for confirming what I thought would help :slight_smile:

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If this solution didn’t fix the issue you can try to reinstall office and see if that helps

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Install the latest 32-bit version of Office after uninstalling the previous one.