Fix: Windows Shuts Down Instead of Sleep

Windows Troubleshooting
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Originally published at: Fix: Windows Shuts Down Instead of Sleep

There is a recurrent issue on Windows 10 when laptops and notebooks shut down instead of going into Sleep mode whenever the user closes the lid, selects Sleep mode from the Start menu or when the power button is pressed shortly. The issue is likely to either happen due to a power setting, a disabled…

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Commenting here for anyone that doesn’t get this resolved with the above methods. I had this problem for months and the it suddenly started working again after I had my PC unplugged one night and had let it get low enough power to shut down. Shutting it down manually by myself never worked, but try allowing your computer to run out of battery and shut off. I have no clue why this worked for me, but just wanted to put it out there!

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Did the solutions work for you? or are u still facing this issue?

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Inside CPU Configuration, go into Advanced Power Management Configuration and set power technology to Custom and Energy performance tuning to Enable and Energy Efficient Turbo to Disable. After that go back and switch to CPU P State Control, deactivate EIST and Turbo Mode. Then go to CPU C State Control and disable CPU C3 Report, CPU C6 Report and Enhanced Halt State (C1E)

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You can search for it here;
https://downloadcenter.intel.com/

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Nothing on this site has worked for me, including disable fast startup.

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Thank you! My problem is fixed!

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Hello. The problem with the step number 4 is that the driver they have there is for 6th generation platform or older processors. I have i7-5500U up to 2.4ghz. So that driver is no good for me. Can you please give a link for a driver that would work for me? Thanks

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before 7 nov 2022 update (22h2), everything was fine, I used to put my pc sleep even after blackout or no electricity , pc was in sleeping state when I turn on again. But now after 1-2 hours in sleep state if i try to wake it up it says unexpected shutdown(shutdown tracking is on)

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Did you ever get this resolved?

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None of this is a solution to my issue. Im on a desktop. A machine I built, and this issue just started happening when I set my system to go to sleep at the end of the night. It was just fine, but the past few days, it will sit around for a while after i tell it to sleep, and then the next morning its completely shut down. It is not an Intel machine at all, its AMD based so there is nothing to do with Intel Management Engine… guess i gotta keep digging.

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This worked for me.

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Great , now after you working 8,5-> hours at home on computer, having browsed through hundreds of spam messages trying to filter that important, now it is good time to make a PhD of Windows and why doesn’t it work as it should. Because for example troubleshooter doesn’t have that power setting any more. Windows really irritates me as it require the user to constantly dvelve into it.

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Check this:
1.) Right click battery icon on your taskbar to open Power Options.
2.) Click “Change Plan Settings”;
3.) Click “Change Advanced Power Settings”;
4.) Open up ‘+’ sign for ‘Sleep’ in the pop-up window

5.) Set ‘Allow Hybrid Sleep’ status to ‘ON’
6.) Restart your computer

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thank you, my problem was fixed by updating the Intel(R) Management Engine Interface.

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1.) Right click battery icon on your taskbar to open Power Options.
2.) Click “Change Plan Settings”;
3.) Click “Change Advanced Power Settings”;
4.) Open up ‘+’ sign for ‘Sleep’ in the pop-up window

5.) Set ‘Allow Hybrid Sleep’ status to ‘ON’
6.) Restart your computer

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Absolutely brilliant. Concise clear instructions. It was indeed an older version of the IMEI driver preventing my laptop from sleeping.

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I’ve had a similar problem since upgrading from Windows 7 to Windows 10, several years ago. In my case, when trying to wake the PC from sleep, the screen remains black and the computer shuts off and
restarts. (It is possible the restarts happens because the PC is set in the BIOS to start upon sensing power.)

Having an older Dell desktop (~2010 Dell Studio XPS 9100; Intel X58, Tylersburg platform) combined with a current version of Windows 10 might be the problem. Please note: I do not see the Intel Management Engine Interface under the Device Manager…

Over these years, I have tried everything mentioned above, and many other suggestions – so far, nothing helped.

I know that using Hibernation is an alternative but, if I’m not mistaken, bringing the PC back from Hibernation takes far longer than sleep mode. I can’t imagine I’m the only PC user (who used sleep mode for 25+ years) who is deeply disappointed that MS cannot figure out how to make this basic feature work under Windows 10 – not even several years after it has been out.

I’m willing to try whatever else you might offer. Thank you.

JF

        Josephus Flavius