Troubleshoot Windows Update Error 0x80070057 (Easy Fix)

Hi, I have been having problems with windows 7 updates for quite a while now. Windows updates would allow one or two updates and the rest will fail. I have found this discussion through research. I have followed the instructions that has been outlined at the bottom of this discussion to the letter. I found it has only partly worked with two problems I have; it corrected one and not the the other. The problems I have is Service registration is miss or corrupt, this has now been fixed,. but the other 0X80070057(2015-12-30-T-03_02_29P) has not. I have noticed that inside the brackets has changed since the part fix. before the fix; it had been inside the brackets (2015-12-30-T-02_04_59P). I am a person when something is working that is my computer the whole of it leave it alone and just update. it is the windows update that there is a problem with. any suggestions please

Please see update history to see which one of the update has failed. Also try this:

  1. Click Start, click All Programs, click
    

Accessories, right-click Command Prompt, and select Run as administrator.

  1. In the Command Prompt window you will need to type the following, and press
    

ENTER:

fsutil resource setautoreset true C:

  1. Note:
    

You will need to replace the C: with the drive letter that Windows Vista is installed on.

  1. Restart your computer, and then attempt to install the failed update(s).
    

Ok, I ran ChkDsk and it’s still a no-go.

When I run Windows Update it takes forever to “error out” and it tells me the error is 80071A91. I click on the link to get help with the error.

Next, in the Windows Help and Support page the second item in the list is
the Windows Update Troubleshooter.

The Troubleshooter gives me the 80070057 error.

What it sounds like is that the user profile appears to be corrupt. It can be fixed, briefly by doing the following.

i) Restart in Safe Mode. (You already know how to.)

ii) Login to the Admin Account (You already know how to)

iii) Create a new admin user (you’ve already done this, i am not sure which method but use the ones mentioned below) (see this: http://appuals.com/best-guide-add-user-using-command-line/ )

iv) Run SFC Scan and Repair Component Store ( In command prompt as admin, type sfc /scannow wait for it to finish, after it has finished and if it reports corruption, then in the same window type, Dism /Online /Cleanup-Image /RestoreHealth )

v) Run the Batch File as stated above.

vi) After logging into new admin account created in step (iii); delete old accounts, but keep files.

vii) Create new accounts, for the people who previously had them, via Control Panel.

viii) Copy their data only, not executables from c:users.

make sure, you choose different usernames then the system previously had.

Before I continue trying to fix the Windows Update problem, I need to give you the whole picture. Maybe I need to ask this as a new problem in equestions.

My user account is the Admin account on this laptop that my daughters also use. For some time I have had problems loading programs, once downloaded it wouldn’t let me install them because it said I needed an Admin account. I got around this by moving the file from the download folder to my user account folder (I think, or maybe the programs folder). The files would then install.

Yesterday I wanted to install AVG AntiVirus and PC TuneUp and I couldn’t. Moving the files didn’t work. So, I created another Admin account (a suggestion I found online). It was able to install the programs. However, upon switching to the new Admin account I got a notice saying:

“C/windows/system32/config/system profile/desktop Refers to a location that is not available.”

The account had a black desktop with only the recycle bin icon. Later, while trying to solve the Windows Update problem I was unable to switch to the new Admin account, I got a message that “The User Profile Service service failed, User profile can not be loaded.”

I deleted and recreated the account but still got the same message about the user profile.

I started the computer in safe mode and created an admin account. It worked but still with the desktop problem. Right clicking on an executable file now give the option to run as Admin. (An option I do not have on my normal account even though it says it is the Admin account).

I do not want to do anything else until you advise me where to start!!!

Thanks for any help you can provide. If we need to change this to a new forum, no problem.

Dan

Tried everything I know to do, still fails to update, I will upload the file to the posted web address, Thanks for caring!

Tried all of your suggestions, and still having the same problem. Will upload windowsupdatelog to the website as you’ve suggested Thanks!

all steps done as you mentioned,

updates were installed and configured successfully :wink:

mission accomplished :wink: THANKS A LOT

I don’t really know !!
here is a screenshot of some entries of the log… https://uploads.disquscdn.com/images/3204bab3cadd9dd93c4661ea24fb6fb9de0b8e2931f6587e50974238564b95df.jpg

What’s the reason it is showing in the update logs?

I followed all, and created the file successfully but the updates problem remains!!

after shutting down, updates start, and when turning on again it’s showing the message:

“configuring windows updates failure reverting changes”

unfortunately, it didn’t work…

Can you retry with firewall disabled?

If you can post a screen shot or type me the exact message in your next reply; i will then be able to investigate easily.

I’ve tried all the steps but after I run the “wufix.reg”, and pressed ‘ok’, it said it cannot bring the file in. It also says “some of the data were not registered. Either some keys are opened by system or other processes, or you do not have access to do it”

Thanks Kevin a good solution .

I had a really tough time with a client’s Acer Aspire desktop (AM3400-E3552) after a failed Windows 10 Upgrade on 17 Aug 2015.
The result left her with a flashing on/off desktop (imagine visiting a 1970s strobe-lit disco…on acid). A USB boot and “rollback” to Win7 resulted in no usable system restore points (I wonder why). My client’s system was NOT unduly contaminated by malware (Malwarebytes, Superantispyware, Spybot) but I did have to weed out the multiple competing antivirus packages (Norton AND McAfee and Security Essentials AND a couple of trial packages. REALLY? More antivirus software must be better, right?)
Ultimately I needed to fix disk errors and do a complete repair install of Windows 7 in order to get a working installation (as judged by SFC /scannow). But Windows Update no longer worked in the sense that it was actually downloading stuff…it was just…looking…kind of like the way you are still waiting for “Windows will notify you when a solution is available”.
Neither online Mr. Fixit, SURT/CheckSur (system update readiness tool KB947821) or the Windows Update Diagnostic tool alone were able to completely solve the problem, although CheckSur provided useful clues from log files. It takes time to run…Task Manager was my constant companion to verify that something was actually going on.
I also became a fan of the very dubious-sounding but really nice software called “Windows Repair” by Tweaking.com, which is just a nicely-bundled selection of existing system tools with a thoughtful interface…this freeware is a keeper. Windows Update SHOULD have worked after all these processes. But it didn’t.

In the end, because I am a stubborn man, I happened upon the registry fix described above and elsewhere. It’s working. I’m up to update #124 of 188…I think I’ll wind up making about $2/hr on this job. But the client gets her computer back.
Thank you for creating a place for solutions.

Thx

Sorry it is in french… the scan says nothing is currupted, and the diagnosis shows the error and I just saw that another one appeared that wasn’t here before (problem installing recent updates).

Should I retry everything in the order, from step 1 to step 4? (don’t know if it matters)

I managed to run it and it installed a fix. But windows update doesn’t find any updates and 0x80070057 is still there.