Fix: "ms-windows-store:PurgeCaches, The application didn't start."

Done, but wsreset continues to give the same error.

Have you tried uninstalling and installing Store again? Follow these steps:-

  1. First of all search for command prompt in search menu and then click “run as administrator”.
  2. Type the following command:-

icacls “C:Program FilesWindowsApps” /reset /t /c /q

Check to see if the issue persists. If it does persists you can try to reinstall the Store using these command:-

powershell $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest

Right-click on the start menu and open Windows Powershell as an admin and then try the command again.

icacls “C:Program FilesWindowsApps” /reset /t /c /q

results in all “access is denied”

I confirm, you deserve a medal. I tried everything, and by everything I mean I formatted the PC and it didn’t work either.
The last solution I was like, in pain and I said, well, let’s give it a last chance. And it said 0 Erros, and I was like, woah, wait.
Looked in the Windows bar “Store” and it opened and I litterally exploded.
Cheers to you. Thank you so much.

unable to save permission changes - access is denied. how?

This website actually SOLVED IT, after hours of trying. THANK YOU!

Thanks Kevin! This worked for me mate. :o)

Make sure you have downloaded the correct version for your operating system

Nothing worked for me. I am with exactly the same problem than Korval, permissions of WindowsApps folder messed up. I can’t execute the method 1 because I don’t have permission to modify some registers in regedit… Jesus, what is the point of being the adm if you can do nothing?

I tried EVERY suggestion you provided, including a new account. The problem is so bad that the Windows Store and apps on a brand new account is messed up. Why doesn’t Microsoft fix this? Short of me reinstalling Windows, which is absolutely out of the question, I cannot see any other way to fix this issue.

I know what the problem is so why isn’t the fixer looking there? The issue relates to the permissions on and in the C:Program FilesWindowsApps folder. I accidentally “changed” these and the issues have been there since. To me that seems like horrible programming. Microsoft should boilerplate that.